Questions, answered
The things people usually want to know before we start working together. If yours isn't here, just ask, send us a message and you'll hear back within 24 hours.
Five core services: Personalised Software Design for bespoke applications; Network Architecture & Design including zero-trust and high availability; Automation & Systems Monitoring for infrastructure automation and proactive alerting; AI with Guardrails for human-in-the-loop automation with audit trails; and Custom AI Tools & Integration for tailored AI solutions built around your business.
Yes, and it's one of the things we do best. We build custom AI tools and connect them to the systems you already run: your CRM, ERP, data warehouse, ticketing and internal platforms, with proper authentication, monitoring, and human-in-the-loop controls. You get the leverage of AI without losing oversight. The first conversation is free, and we'll tell you honestly where AI will pay off in your business, and where it won't.
We're based in Dublin, Ireland, and work remotely with clients across Europe, in multiple countries and time zones.
We work across Financial Services & Fintech, Healthcare & Life Sciences, Logistics & Supply Chain, SaaS & Technology, Government & Public Sector, Telecommunications, and Energy & Utilities.
We do. The system is watched the same way it watches everything else, its monitors run as paired sets that check on each other, and Lab0 supports the whole installation in production. If anything in it misbehaves, fixing it is our job, not yours.
Mostly ready solutions. We keep a large library of pre-built modules, so a standard installation starts from proven parts rather than a blank page. If your company has specific demands, we're happy to tailor the system around them. That takes some extra time, but not much, because we almost never start from zero. We're completely open and can tailor any system to any customer's demands.
Yes. We can design the system so the AI has no access to customer data at all: it only sees specifically defined areas, so your customers' data stays untouched by design. We can run on cloud systems or on local LLMs where high security or privacy is essential, and for the strictest environments we can deliver a completely local system that avoids Claude infrastructure and online LLM services entirely.
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